Terms & Conditions

General terms and condition

GENERAL

Trade Away Ltd. are entitled to refuse any order placed by you. On order acceptance, we will send you our confirmation by e-mail.

We will not disclose your e-mail address to a 3rd party. kindly ensure that all details indicated by you are correct for the purpose of ordering and that the credit card you are using belongs to you.

LIABILITY

We always do our almost to ensure that the information on this website is as accurate as possible. However we cannot guarantee this all the time.

Trade Away Ltd. does not accept liability for any errors and omissions and we reserve the right to change products, descriptions and prices whenever necessary.
However, we will ensure fastest possible correction of any errors and/or omissions after being notified. Trade Away Ltd. will only be liable for direct losses up to a maximum of the purchased products.

SHIPPING AND HANDLING

Orders within the UK will be sent either by ROYAL MAIL, UPS, DHL or any of the COURIER SERVICES on our choice. For orders from abroad please contact us by e-mail.

Shipping costs inside the UK are £ 9,95 per order.

For orders over £ 250   there will be no freight charges. For orders less than £ 10 we have to debit a handling surcharge of £ 5 as well as the normal freight charge.

DELIVERY SCHEDULE

We normally dispatch your order within 3 days after receipt. Our dispatch days are Monday, Tuesday and Wednesday normally with next day delivery. Please ensure that somebody is at the delivery address indicated by you to receive the consignment. We do not accept any responsibility for the state of a consignment that is sent back to a depot due to a recipient not being present at the shipping address to accept delivery of goods.

Christmas orders are dispatched normally between 12th to 15th of December to arrive in good time.

Whenever you require delivery on a specific date please let us know.

BACK ORDERS

Trade Away Ltd. does not accept responsibility for 3rd party delivery of the products ordered by you. It might happen that products may not arrive in time which is not beyond our control.

If your ordered article is out of stock, we will back order this item for you. You  always will be informed by e-mail with the option to cancel your order.

CREDIT CARD SECURITY

We know of no documented cases of credit card fraud using our shopping system on the Internet. All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after having reached our computer. They are not held in clear text on any web site.

PRIVACY POLICY

Trade Away Ltd. do not disclose buyers information to any third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and your address at the moment you wish to order again.

CONTACT

You can contact us via e-mail:
Mr. Marshal Brar (Director) [email protected]
Frank Paetzold (GM) [email protected]
TEL. +44 (0)2088481300
Mailing Address
Trade Away Ltd.
Unit 16, Adler Industrial Estate
Betam Road, Hayes, Middlesex
UB3 1ST UK
Registration No. 02948529
Cold Store Approval Code: UK HI 034 EC